ARL Premier Meet & Assist Services
Regardless of airline class of travel, our Meet and Assist service is available for departing, arriving, and connecting passengers. Our Principal Services offer passengers the added comfort and convenience of Premium Class treatment, whilst making the whole journey process less stressful.
Arrivals
A warm welcome and escort on arrival at the top of the Jet Bridge, all the way up to your chosen drop-off point. Efficient service by our Meet and Assist agent through all arrival formalities (immigration, passport control and customs clearance).
Departures
A personalised escort from your chosen meeting point to the departure gate or lounge. Efficient service by our Meet and Assist agent through all departure formalities (check-in, immigration and passport control).
Connections
A friendly face to welcome you upon arrival and escort you through the flight connection centre. Our Meet and Assist agent will provide assistance through all connection formalities and ensure a swift journey to your departing gate or lounge.
Transfers
A warm welcome upon arrival and personalised escort from your arrival gate to your departure gate. Our Meet and Assist agent will escort you whether transferring within the terminal or onwards to another terminal.